• 24/7 Emergency Service
  • Insured & Bonded
  • Serving All of Staten Island
Drains R Us LLC, sewer and drain cleaning in Staten Island NY

Staten Island Sewer & Drain Specialists

Drain or sewer problem? You're in the right place.

We clear clogs, backups, and slow drains all over Staten Island. Call any hour and a real person picks up. Nights, weekends, and holidays included.

Drains R Us sewer and drain service van serving Staten Island, NY

20+

Years clearing drains on Staten Island

Owner

You deal with Eddie, not a call center

Free

Estimates before any work starts

24/7

Nights, weekends and holidays

What We Do

One thing, done right: drains and sewers.

We are not a general repair shop. Drains and sewers are all we do, so we show up with the right tools the first time.

Drain machine set up under a kitchen sink with a towel down to protect the cabinet

Drain Cleaning

Sinks, tubs, toilets, and main lines cleared fast.

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Kitchen sink trap opened up to reach the blockage

Clogged Drains

Slow, gurgling, or backing up? We find out why.

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Hydro jetting hose running into an open sewer manhole

Hydro Jetting

High pressure water scrubs the whole pipe wall clean.

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Sewer camera monitor showing the inside of a pipe at 46.8 feet during an inspection

Camera Inspections

See inside your line before you spend a dollar on digging.

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Sewer pipe surrounded by standing water during a repair

Sewer Repair

Cracked, collapsed, or root filled lines put right.

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Pumping standing water out of a flooded basement

Basement Pump Outs

Standing water gone in hours, not days.

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Flooded basement with standing water up to the doorway

Water & Sewage Cleanup

We remove it, clean it, and make the space safe again.

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Drains R Us van on a night emergency call

24/7 Emergency Service

Two in the morning on a holiday? Call us.

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How it works

Three steps. No mystery, no runaround.

Most jobs are done in one visit. You will know what it costs before anyone touches a pipe.

Call (718) 419-7735

First

You call, we answer

A real person picks up, day or night. Tell us what the drain is doing and we will tell you what it usually means and what it takes to fix.

Then

We find the real problem

We put a camera in the line when it matters. You see what we see, so you are not paying for a guess or taking our word for it.

Before we go

Water flows again

We clear it, test it, and clean up behind us. You get the price before we start, not after, and you know what caused it.

Eddie Hernandez, owner of Drains R Us, in front of the company van

Why Drains R Us

You get the owner, not a call center.

Eddie has been clearing lines on this island for over twenty years. When you call, you get him or someone he trained, not a dispatcher three states away.

  • Straight pricing

    You get a free estimate first. The number we say is the number you pay.

  • We actually live here

    We know the old cast iron and clay lines under these houses, and which blocks give trouble after heavy rain.

  • The right gear on the truck

    Jetters, cameras, and pumps ride with us. No second trip, no waiting on a rental.

  • Insured and bonded

    Fully covered on every job, big or small, so your home is protected.

Who We Help

Homes, buildings, kitchens, and job sites.

A backed up line costs a homeowner a weekend. It costs a restaurant a night of service. We treat both like the emergency they are.

Homeowners

Kitchen sinks, tubs, toilets, main line backups, and basements that take on water after a storm.

Landlords & Property Managers

One call covers the whole building. We work around your tenants and keep you posted on what we find.

Restaurants & Food Service

Grease lines and floor drains cleared before you open, so you never lose a night of service.

Contractors & Builders

Camera work, line locating, and clearing on active job sites. We show up when we say we will.

Reviews

What Staten Island says about Eddie.

  • Rob Sayour
    Rated 5.0 out of 5

    Amazing Service Had an emergency this am @ 7am Called and they showed up @ 930am Alex head tech was thorough professional very helpful Will def use again !! Highly recommended All problems solved !!! Price was fair for all the work that was performed

  • constantine2648
    Rated 5.0 out of 5

    Drains R Us are the best! Their work ethic and knowledge is impressive, and so I hired them to conduct quarterly maintenance on my drain lines to avoid any problems. Ed and Alex are always professional, meaning, on-time, neat and careful with the equipment in the house). I always find them respectful and honest. They help in identifying problems before they become major emergencies. The services calls and maintenance are very reasonable. HIGHLY RECOMMEND!

  • John Labita
    Rated 5.0 out of 5

    Alex was on time and very professional . Its great to see someone take pride in there profession. He got rite to work knowing it’s a Saturday so I can spend my day as I please! I highly recommend to use them

  • Chris D
    Rated 5.0 out of 5

    This morning, I did a Google search after realizing I had a backed-up drain issue and came across Drains R Us Sewer and Drain Cleaning. When I called, I spoke with Eddie, the owner, who arrived at my house within an hour to assess the situation. He quickly determined that my sump pump had burned out. Eddie then went to Home Depot, picked up a new one, vacuumed out all the backed-up water, and installed the new pump quickly and efficiently, all for a reasonable price. I was very happy to find such a knowledgeable, responsive, and efficient company. With that said, I highly recommend Drains R Us Sewer and Drain Cleaning to anyone with similar issues. You will not be disppointed!

  • Maleyia
    Rated 5.0 out of 5

    I would like to thank Eddie and his partner for their exceptional service in cleaning my sewer drains. Eddie was professional, punctual, and got right to work. He began with a camera inspection and water jetting, which revealed grease and roots in my lines, and he had everything cleaned out in no time. No mess, and total peace of mind. Thank you, Eddie, for your outstanding work—10/10 would highly recommend!

  • MeLiSSa Radie
    Rated 5.0 out of 5

    After moving to Staten Island three years ago, I’ve had two plumbing emergencies—one involving a major main line in the basement, and another with my bathroom sink. Eddie came highly recommended by several people, and now I absolutely understand why. Both times I reached out, he was at my house within a few hours, ready to help. Not only did he have everything he needed on hand for even the bigger job, but he also took the time to explain what the issue was, how it happened, and how to prevent it in the future. He was incredibly patient—especially as I was feeling overwhelmed and panicked—kind, knowledgeable, and made sure I fully understood what was going on. Excellent service, communication, and pricing might I add. Thank you, Eddie. We truly appreciate your professionalism and urgency, no matter how big or small the job is.

  • Denise Hanrahan
    Rated 5.0 out of 5

    Eddie was the best , thank you to this company for such a great job at my aunts house today on amber st , I’m so grateful how courteous and kind he was to my 87-year-old Aunt and Clean and let’s not forget another important part his prices were excellent would definitely call them for any job I needed. Thank you again Eddie for your kindness and thanks to your company for having such a good guy on board.

  • JoAnn Salica
    Rated 5.0 out of 5

    This company is very professional and honest. The work they did in my home was spectacular. I would recommend them to everyone and anyone who needs that type of work done. They are excellent at what they do if I could give them 10 stars I would.

See all 102 reviews on Google (opens in a new tab)

Service Areas

Every neighborhood on Staten Island.

We are based in New Dorp, which puts us minutes from most of the island. North shore to south shore, we cover it.

South Shore

Great Kills · Eltingville · Annadale · Huguenot · Prince's Bay · Pleasant Plains · Richmond Valley · Tottenville · Charleston · Rossville · Woodrow

Mid Island

New Dorp · Oakwood · Bay Terrace · Grant City · Dongan Hills · Todt Hill · Emerson Hill · Grasmere · Old Town · New Springville · Bulls Head · Willowbrook

East Shore

South Beach · Midland Beach · Ocean Breeze · Arrochar · Fort Wadsworth · Rosebank · Shore Acres · Clifton · Stapleton · Concord

North & West Shore

St. George · Tompkinsville · New Brighton · West Brighton · Port Richmond · Mariners Harbor · Westerleigh · Graniteville · Elm Park · Bloomfield · Travis

Do not see your block? Call us anyway. If you are on Staten Island, we come to you.

Common Questions

Straight answers, before you call.

How fast can you get here?

For most emergencies on Staten Island we are at your door within a couple of hours, often sooner. We are based in New Dorp, so nothing on the island is a long drive for us.

Do you really answer at three in the morning?

Yes. Nights, weekends, and holidays. A backed up main line does not wait until Monday, so neither do we.

What does drain cleaning cost?

It depends on which line is blocked and how bad it is. That is why the estimate is free and comes before any work. You will hear the price first and decide from there.

What is hydro jetting, and do I need it?

A snake punches a hole through a clog. Jetting uses high pressure water to scrub the whole pipe wall clean. If your line keeps clogging every few months, jetting is usually the fix that lasts.

My drain keeps clogging. Why does it come back?

Usually roots, grease buildup, or a broken section of pipe. Many Staten Island homes still have old cast iron or clay lines. A camera inspection shows the real cause in a few minutes.

Do you work on commercial buildings?

We do. Apartment buildings, restaurants, offices, and job sites. We can work off hours so your tenants and customers are not affected.

Drain backing up right now?

We answer the phone 24/7. Nights, weekends, holidays.