A real person picks up, day or night. Tell us what the drain is doing and we will tell you what it usually means and what it takes to fix.
Then
We find the real problem
We put a camera in the line when it matters. You see what we see, so you are not paying for a guess or taking our word for it.
Before we go
Water flows again
We clear it, test it, and clean up behind us. You get the price before we start, not after, and you know what caused it.
Why Drains R Us
You get the owner, not a call center.
Eddie has been clearing lines on this island for over twenty years. When you call, you get him or someone he trained, not a dispatcher three states away.
Straight pricing
You get a free estimate first. The number we say is the number you pay.
We actually live here
We know the old cast iron and clay lines under these houses, and which blocks give trouble after heavy rain.
The right gear on the truck
Jetters, cameras, and pumps ride with us. No second trip, no waiting on a rental.
Insured and bonded
Fully covered on every job, big or small, so your home is protected.
Who We Help
Homes, buildings, kitchens, and job sites.
A backed up line costs a homeowner a weekend. It costs a restaurant a night of service. We treat both like the emergency they are.
Homeowners
Kitchen sinks, tubs, toilets, main line backups, and basements that take on water after a storm.
Landlords & Property Managers
One call covers the whole building. We work around your tenants and keep you posted on what we find.
Restaurants & Food Service
Grease lines and floor drains cleared before you open, so you never lose a night of service.
Contractors & Builders
Camera work, line locating, and clearing on active job sites. We show up when we say we will.
Reviews
What Staten Island says about Eddie.
Rob Sayour
Rated 5.0 out of 5
Amazing Service
Had an emergency this am @ 7am
Called and they showed up @ 930am
Alex head tech was thorough professional very helpful
Will def use again !!
Highly recommended
All problems solved !!!
Price was fair for all the work that was performed
constantine2648
Rated 5.0 out of 5
Drains R Us are the best! Their work ethic and knowledge is impressive, and so I hired them to conduct quarterly maintenance on my drain lines to avoid any problems. Ed and Alex are always professional, meaning, on-time, neat and careful with the equipment in the house). I always find them respectful and honest. They help in identifying problems before they become major emergencies. The services calls and maintenance are very reasonable. HIGHLY RECOMMEND!
John Labita
Rated 5.0 out of 5
Alex was on time and very professional . Its great to see someone take pride in there profession. He got rite to work knowing it’s a Saturday so I can spend my day as I please! I highly recommend to use them
Chris D
Rated 5.0 out of 5
This morning, I did a Google search after realizing I had a backed-up drain issue and came across Drains R Us Sewer and Drain Cleaning. When I called, I spoke with Eddie, the owner, who arrived at my house within an hour to assess the situation. He quickly determined that my sump pump had burned out.
Eddie then went to Home Depot, picked up a new one, vacuumed out all the backed-up water, and installed the new pump quickly and efficiently, all for a reasonable price.
I was very happy to find such a knowledgeable, responsive, and efficient company. With that said, I highly recommend Drains R Us Sewer and Drain Cleaning to anyone with similar issues. You will not be disppointed!
Maleyia
Rated 5.0 out of 5
I would like to thank Eddie and his partner for their exceptional service in cleaning my sewer drains. Eddie was professional, punctual, and got right to work. He began with a camera inspection and water jetting, which revealed grease and roots in my lines, and he had everything cleaned out in no time. No mess, and total peace of mind.
Thank you, Eddie, for your outstanding work—10/10 would highly recommend!
MeLiSSa Radie
Rated 5.0 out of 5
After moving to Staten Island three years ago, I’ve had two plumbing emergencies—one involving a major main line in the basement, and another with my bathroom sink. Eddie came highly recommended by several people, and now I absolutely understand why.
Both times I reached out, he was at my house within a few hours, ready to help. Not only did he have everything he needed on hand for even the bigger job, but he also took the time to explain what the issue was, how it happened, and how to prevent it in the future.
He was incredibly patient—especially as I was feeling overwhelmed and panicked—kind, knowledgeable, and made sure I fully understood what was going on. Excellent service, communication, and pricing might I add.
Thank you, Eddie. We truly appreciate your professionalism and urgency, no matter how big or small the job is.
Denise Hanrahan
Rated 5.0 out of 5
Eddie was the best , thank you to this company for such a great job at my aunts house today on amber st , I’m so grateful how courteous and kind he was to my 87-year-old Aunt and Clean and let’s not forget another important part his prices were excellent would definitely call them for any job I needed. Thank you again Eddie for your kindness and thanks to your company for having such a good guy on board.
JoAnn Salica
Rated 5.0 out of 5
This company is very professional and honest. The work they did in my home was spectacular. I would recommend them to everyone and anyone who needs that type of work done. They are excellent at what they do if I could give them 10 stars I would.
We are based in New Dorp, which puts us minutes from most of the island. North shore to south shore, we cover it.
South Shore
Great Kills · Eltingville · Annadale · Huguenot · Prince's Bay · Pleasant Plains · Richmond Valley · Tottenville · Charleston · Rossville · Woodrow
Mid Island
New Dorp · Oakwood · Bay Terrace · Grant City · Dongan Hills · Todt Hill · Emerson Hill · Grasmere · Old Town · New Springville · Bulls Head · Willowbrook
St. George · Tompkinsville · New Brighton · West Brighton · Port Richmond · Mariners Harbor · Westerleigh · Graniteville · Elm Park · Bloomfield · Travis
Do not see your block? Call us anyway. If you are on Staten Island, we come to you.
Common Questions
Straight answers, before you call.
How fast can you get here?
For most emergencies on Staten Island we are at your door within a couple of hours, often sooner. We are based in New Dorp, so nothing on the island is a long drive for us.
Do you really answer at three in the morning?
Yes. Nights, weekends, and holidays. A backed up main line does not wait until Monday, so neither do we.
What does drain cleaning cost?
It depends on which line is blocked and how bad it is. That is why the estimate is free and comes before any work. You will hear the price first and decide from there.
What is hydro jetting, and do I need it?
A snake punches a hole through a clog. Jetting uses high pressure water to scrub the whole pipe wall clean. If your line keeps clogging every few months, jetting is usually the fix that lasts.
My drain keeps clogging. Why does it come back?
Usually roots, grease buildup, or a broken section of pipe. Many Staten Island homes still have old cast iron or clay lines. A camera inspection shows the real cause in a few minutes.
Do you work on commercial buildings?
We do. Apartment buildings, restaurants, offices, and job sites. We can work off hours so your tenants and customers are not affected.
Drain backing up right now?
We answer the phone 24/7. Nights, weekends, holidays.